Ever wished you could skip the 3 a.m. concert ticket scramble or the 6 a.m. restaurant reservation grind?
That’s exactly the problem Maurice Bachelor set out to solve with Bot-It, an automation platform built to level the playing field for everyday consumers and businesses up against lightning-fast bots hogging online bookings.
In this week’s episode of the DTC Daily Podcast, Maurice gets real about the wins, the challenges, and how Bot-It stays sharp by obsessing over customer feedback and chasing the latest trends.
📈 The Growth Driver: Customer feedback
For Maurice, customer feedback wasn’t just helpful—it was the heartbeat of Bot-It’s growth.
Here’s how he turned feedback into fuel:
Continuous engagement with customers
Addressing their specific needs
Made sharing feedback effortless through the website
It wasn’t just listening—it was building with his users.
🎥 Organic customers
Organic customer acquisition through search engine visibility and word-of-mouth proved to be efficient for Bot-It.
Here’s how they did it:
Shark Tank appearance = major exposure boost
Easy, no-tech setup for a smoother user experience
Launched a mobile app based on user demand
🧠 Maurice’s advice for founders
✔ Leverage your unique talents.
✔ Validate your product by seeking customer feedback.
✔ Remember the core reasons for starting the business during tough times.
🎧 Listen to the full episode to learn how Bot-It revolutionised an automation platform. → Watch on YouTube
👉 Spotify
💬 Sponsored by SARAL – the tool helping DTC brands scale influencer marketing smarter, not harder.
Book a personalised demo at here. ________________________________________________________________
💬 Sponsored by SARAL – the tool helping DTC brands scale influencer marketing smarter, not harder.
Book a personalized demo at www.getsaral.com/demo.