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AI customer support that talks like a real person

Seamlessly scale your support team using voice AI that feels like a real person

Author

Shristi Gupta
May 30, 2025

Happy Friday!

I’ve got some fresh insights to kickstart your day.

In today’s newsletter,

  • Join this workshop if you want to keep your customers loyal in 2025

  • If you’re spending too much on support teams that don’t scale well, Ibrahim shares his full workflow on Voice-based AI agents that sound like real humans

  • Sarah’s talks about How to write ads for “weird” products

  • Checkout Shopify’s Summer '25 edition: Horizon - 150 new updates

  • NYX launches 'Pridemix' with LGBTQ+ artists

  • Wrapping up, Amer Sports prices $1.3B secondary share offering

This issue takes 5 minutes to read.

Let’s dive into it👇

Retention

Keep your customers loyal in 2025

In 2025, loyalty is no longer optional—it’s a must for staying ahead. If customers aren’t choosing you, they’re choosing someone else.
Loyalty Connect 2025 is coming up June 10 to 12, and I’m planning to join.
It’s free, fully virtual, and just 2 hours each day—perfect for even the busiest schedules.

Here’s the daily breakdown:
🔹 Day 1 – June 10: Why loyalty matters more than ever
Find out why ignoring retention in 2025 could cost you, with insights from industry experts and brands at all loyalty levels.

🔹 Day 2 – June 11: Elevate your fashion & beauty loyalty game
See how leading fashion and beauty brands create long-term loyalty through emotional connections and community building.

🔹 Day 3 – June 12: What’s next in retention
Discover the future of loyalty with fresh data, upcoming LoyaltyLion innovations, and perspectives from key tech partners.

I’m always looking for effective retention strategies, and this event seems worth sharing.

AI Launch Codes

Voice-based AI agents that sound like real humans

Many DTC brands overpay for support teams that can’t scale. But now, you don’t have to.

Deploy a voice-based AI agent that:

  • Sounds like your brand

  • Answers 24/7 in any language

  • Feels like a real human on the call

Built with GPT + ElevenLabs, no code or scripts needed.

It handles product FAQs naturally—just like a trained rep.

Best of all? You can test it for free.

Here’s the output example:

Want the full build?

Subscribe to AI Launch Codes ($10/month) to unlock this workflow + all future ones. We drop new AI use cases every Mon, Wed, and Fri.

You can cancel your subscription anytime, with 7 days free trial.

From the feed

How to write ads for “weird” products

If you’re selling anything like mushroom tea or focus blends, read this.

Sarah breaks down why most ads fail, and how to fix it with mental models and safe curiosity.

This thread is quite long, but packed with gold.

Updates that matter

Shopify’s Summer '25 edition: Horizon - 150 new updates

Build and grow your store with its Summer ’25 Edition. Here are a few highlights:

  • Horizon theme with AI-powered design blocks, no coding needed!

  • Automated store FAQs and knowledge base powered by AI

  • Improved POS with branded customer displays and mixed orders

  • Discount codes can now be applied directly in the cart

  • Tap to Pay on your mobile app for contactless payments anywhere

These are just few of the features and improvements.

Insights for the day

1. NYX launches 'Pridemix' with LGBTQ+ artists

NYX Professional Makeup collaborates with LGBTQ+ musicians Destin Conrad, Tiana Major9, and Zolita for its 'Pridemix' campaign, celebrating queer artistry through a fusion of music and makeup.

Founders, this is how you can authentically partner with underrepresented communities to create meaningful and inclusive campaigns.

2. Amer Sports prices $1.3B secondary share offering

Amer Sports announces a secondary offering of 35 million shares at $37.20 each, totaling approximately $1.3 billion. The company will not receive proceeds, as the shares are sold by existing stakeholders.

Founders, monitor shareholder activity closely and be aware that secondary offerings can affect your company’s market perception and investor confidence.

#Sponsored

Voice-based AI agents that sound like real humans

Please watch these loom videos:

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