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Good morning!
If you’ve ever wondered if Instagram broadcast channels are even worth it, Hana breaks it down in today’s issue.
In today’s newsletter
Turn WhatsApp into a customer support machine for $0
Hana answers the social media question of the week
The 9-step TikTok shop masterclass
AI Launch Codes (For Premium Users Only):
Step-by-step guide to launching AI WhatsApp support with $0 and no tech skills
This issue takes 3 minutes to read.
Let’s dive into it👇
AI Launch Codes
Turn WhatsApp into a customer support machine for $0
Customer DMs piling up?
This new WhatsApp flow handles 60–70% of support questions automatically - returns, shipping, sizing, even upsells.
You’ll get time back without losing the personal touch
Find the full setup walkthrough + engineered ChatGPT prompt at the end of the newsletter.
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Social media
Social media question of the week
Broadcast channels let you have a private group chat with followers who choose to join your channel.
Is this extra step needed when social teams are already overworked?
Here's why it's worth it: everyone wants direct conversation with their audience. For BFCM and hot deals, broadcast channels work better than well-curated emails.
What Amazon does right:
Straightforward Channel Strategy
Channel name: Hot Deals. No confusion about what you get
Casual Engagement through simple polls
Feels like a group chat with a brand, not a sales pitch
Direct Sale announcements with 0 middlemen
Straight to your most engaged followers
Perfect for:
Flash sale announcements
Restock alerts
Early access offers
BFCM countdown deals
The key is removing friction between your announcement and their purchase.
Need fresh ideas to grow or a quick review of your social media strategy? 👉Let’s chat
Until Next Time,
Hana
Launch AI WhatsApp support with $0 and no tech skills
This is a step-by-step guide to building 24/7 WhatsApp support using free tools designed for DTC brands run by solo or small teams.
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